Guarantee
Does Black Sugar Protect have a money-back guarantee?
Yes, on paper. The sales page promises a full refund within 90 days if you are not satisfied, though its price boxes say 180 days. It prints no support email, return address or refund timing, so keep your order email.
- Order day
Start counting from the order date
The sales page does not say whether the 90 days start at purchase or delivery. Counting from the order date is the safe reading.
- Within 90 days
Email support
The page says one email to its support team is enough, but prints no address. Use the contact in your order confirmation, or the desk on our contact page.
- Before mailing
Get the steps in writing
Nothing says whether bottles must go back or who pays postage. Our seller brief lists a New York returns address; use only the address support confirms.
- After approval
Refund to your card
No refund timing is published. Keep your order email, the reply and any tracking number until the money is back.
Yes, on paper. The guarantee section and FAQ promise a full refund within 90 days if you are not satisfied, but the price boxes say 180 days, and the page prints no support email, return address or refund timing (Black Sugar Protect sales page). We go by 90 days. Details are on the guarantee page.